Privacy Policy

The Barbers Chair LLC

Effective Date: November 10, 2026

The Barbers Chair LLC ("The Barbers Chair," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, contact our business, schedule an appointment, purchase products or gift cards, or receive services at our barbershop.

Website: https://www.thebarberschairmandeville.com

Business Address: 1800 W. Causeway Approach, Suite 115, Mandeville, LA 70471

Phone: 985-778-7500

Email: TheBarbersChairMandeville@gmail.com

1. Information We Collect

Depending on how you interact with our business, we may collect the following categories of information.

Personal and Contact Information

• Name
• Email address
• Telephone number
• Information submitted through our website contact form
• Information provided through telephone calls, emails, text messages, or other communications

Appointment and Service Information

• Appointment dates and times
• Selected barber and services
• Booking, cancellation, and appointment history
• Service preferences and relevant client notes
• Communications about appointments or services

Purchase and Transaction Information

• Products and services purchased
• Gift card and prepaid package purchases and redemptions
• Payment amounts and transaction history
• Refunds, credits, and applicable purchase records

Payment-card information may be collected and processed directly by our payment processing provider. We do not ask customers to submit complete payment-card information through our general website contact form.

Website and Technical Information

Our website and service providers may automatically collect certain technical information, including:

• Internet Protocol (IP) address
• Browser and device information
• Approximate geographic location derived from technical information
• Website pages viewed and interactions
• Referral sources
• Cookies and similar identifiers

The information collected depends on the technologies and settings used by our website and service providers.

2. How We Use Your Information

We use personal information for the following business purposes:

• Scheduling and managing appointments
• Providing barbering and grooming services
• Sending appointment confirmations, reminders, and scheduling updates
• Responding to customer questions and concerns
• Processing payments, purchases, gift cards, and prepaid services
• Maintaining customer records and service history
• Communicating about products, promotions, special offers, and business updates
• Improving our website, services, and customer experience
• Evaluating website traffic and advertising effectiveness
• Maintaining business security and preventing fraud
• Complying with legal, tax, accounting, and regulatory obligations

3. Appointment Booking and Payment Processing

The Barbers Chair uses Square for appointment scheduling and payment processing.

When you book an appointment, purchase an eligible product or gift card, or complete a transaction through Square, information may be collected and processed by Square.

Depending on the transaction, this information may include customer contact information, appointment details, transaction amounts, and payment information.

Square processes information according to its own privacy practices and applicable agreements.

For additional information, please review:

https://squareup.com/us/en/legal/general/privacy

4. Independent Barber Professionals

The Barbers Chair provides a shared professional environment where individual barbers may operate as independent businesses.

Customer information may be made available to the professional providing the requested service when reasonably necessary for scheduling, service delivery, payment processing, or related customer communications.

Our internal policies restrict unauthorized access, copying, and use of customer records.

Independent professionals are responsible for handling personal information in accordance with applicable privacy requirements.

Customer information may also be shared during an authorized professional transition, subject to applicable law, customer preferences, and the shop's data-handling policies.

5. Website Hosting, Cookies, and Analytics

Our website is hosted through Strikingly.

Our website uses or may use cookies and similar technologies to support website functionality, understand visitor activity, and improve website performance.

Our website's published Cookie Policy identifies Google Analytics as an analytics service.

Google Analytics and related measurement technologies may process information about website visits and interactions.

We also use Google Ads to advertise our business and may use measurement technologies to evaluate advertising results.

We do not currently use Google Ads remarketing to intentionally target previous website visitors with advertising campaigns.

Some website technologies may still use cookies or identifiers for analytics, advertising measurement, security, or functionality, depending on the services and settings enabled.

You can review Google's privacy practices and available controls at:

https://policies.google.com/privacy

https://tools.google.com/dlpage/gaoptout

You may also manage cookies through your browser settings and any cookie controls made available on our website.

For more information, review our Cookie Policy:

https://www.thebarberschairmandeville.com/pages/cookie-policy

6. Promotional Emails and Text Messages

The Barbers Chair may communicate with customers regarding:

• Promotions and special offers
• New services and grooming products
• Appointment availability
• Business announcements
• Customer appreciation offers
• Other marketing-related updates

We send promotional communications in accordance with applicable law and required consent or permission.

Providing a telephone number for appointment scheduling does not, by itself, mean a customer has agreed to receive marketing text messages.

Customers may opt out of promotional communications at any time.

For promotional emails, customers may use the unsubscribe instructions provided or contact us directly.

For promotional text messages, customers may use the opt-out instructions provided in the message, including replying STOP where supported.

We will honor applicable opt-out requests and maintain marketing preferences as required by law.

Opting out of marketing does not necessarily prevent transactional communications, including appointment confirmations, scheduling changes, receipts, or other messages necessary to provide requested services.

7. How We Share Information

We may disclose information to the following categories of recipients when reasonably necessary for our business operations:

• Square: Appointment scheduling, payment processing, and related business services
• Strikingly: Website hosting, contact forms, and website functionality
• Google: Website analytics, advertising, and advertising performance measurement
• Independent Barbers: Providing requested services and related appointment management
• Communications Providers: Delivery of appointment reminders, marketing messages, and customer communications
• Professional Service Providers: Accounting, legal, security, and other legitimate business operations
• Government Authorities: When required by applicable law or valid legal process

We do not authorize independent barbers to access or use unrelated customer information for unauthorized purposes.

We do not sell customer contact lists to third-party data brokers.

We do not share customer information with third parties for those parties' independent text-message marketing.

Information may also be disclosed when reasonably necessary to protect our rights, investigate security concerns, or comply with legal obligations.

8. Information Security

We take reasonable administrative and operational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

We also rely on third-party technology providers for certain website, booking, payment, and communications functions.

No electronic storage or transmission system is completely secure, and we cannot guarantee absolute protection against every security threat.

9. Data Retention

We retain customer information for as long as reasonably necessary to:

• Provide requested services
• Maintain appointment and transaction records
• Manage customer relationships
• Administer gift cards and prepaid services
• Resolve disputes and customer concerns
• Meet tax, accounting, and legal obligations
• Maintain business security

Retention periods may vary depending on the type of information and applicable legal requirements.

Certain information processed by Square, Strikingly, Google, or other service providers may also be governed by their respective retention practices.

10. Your Privacy Choices

You may contact The Barbers Chair to:

• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of eligible information
• Update your communication preferences
• Opt out of promotional communications
• Ask questions about our privacy practices

Some information may need to be retained for legitimate business operations, outstanding transactions, gift card balances, legal obligations, or dispute resolution.

We will review and respond to requests in accordance with applicable law.

11. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children under 13.

We do not knowingly solicit personal information directly from children under 13 through our website.

Parents or legal guardians may provide information necessary to schedule services for their children.

If you believe a child has submitted personal information without appropriate authorization, please contact us.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, including Square's online appointment system.

These third parties maintain their own privacy policies, data practices, and terms.

We encourage customers to review those policies before providing personal information through third-party platforms.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, technology, or applicable law.

Updated versions will be published on our website with a revised effective date.

When legally required, we will provide additional notice or obtain consent before making material changes to how information is used.

14. Contact Us

For questions, concerns, or privacy-related requests, please contact:

The Barbers Chair LLC

1800 W. Causeway Approach, Suite 115

Mandeville, LA 70471

Phone: 985-778-7500

Email: TheBarbersChairMandeville@gmail.com

Website: https://www.thebarberschairmandeville.com

Terms & Policies

The Barbers Chair LLC

Effective Date: November 10, 2026

Welcome to The Barbers Chair.

These Terms & Policies explain our website usage, appointment scheduling, cancellation practices, service expectations, gift cards, prepaid services, and customer responsibilities.

By using our website or booking services, you acknowledge these policies. Any contractual obligations remain subject to applicable law, required disclosures, and any additional agreement or authorization obtained during a transaction.

1. About Our Business

The Barbers Chair LLC operates a professional barbershop located at:

1800 W. Causeway Approach, Suite 115

Mandeville, LA 70471

Our shop provides a shared professional environment in which licensed barbers and properly authorized apprentices may offer barbering and grooming services.

Individual professionals may operate as independent businesses, maintaining responsibility for their services, schedules, and pricing.

2. Appointment Scheduling

Appointments may be scheduled through our online Square booking system.

Appointments are strongly recommended. Walk-in services may be available when a barber has an opening.

Appointments receive priority over walk-in requests.

Customers are responsible for selecting the appropriate service, barber, date, and time when booking.

Availability, service duration, pricing, and professional specialties may vary by barber.

3. Cancellation, Rescheduling, and No-Show Policy

We kindly request at least 24 hours' advance notice when canceling or rescheduling an appointment.

Customers may make changes through our online booking system up to 12 hours before their scheduled appointment, subject to the system's available options.

If changes can no longer be made online, please contact the shop or your barber as soon as possible.

Missed Appointments and No-Show Fees

When a customer fails to attend a scheduled appointment without canceling, a no-show fee equal to 100% of the scheduled service price applies.

This policy compensates the scheduled barber for appointment time reserved exclusively for the customer.

If the barber successfully fills the missed appointment time slot with another customer, the no-show fee will be waived.

Payment of Outstanding No-Show Fees

No-show fees are not automatically charged through our online booking system.

Customers may pay an outstanding no-show fee using any payment method ordinarily accepted by The Barbers Chair or the applicable barber.

Any outstanding no-show fee must be paid before the customer's next appointment.

Future appointment requests may be declined or deferred until an applicable outstanding fee has been resolved.

Fees are assessed only when properly disclosed, agreed to as required, and permitted by applicable law.

We understand that emergencies and unexpected circumstances occur. Exceptional situations may be considered individually.

4. Late Arrivals

We ask customers to arrive on time for their appointments.

If you expect to be late, please contact the shop or your barber as soon as possible.

Customers arriving more than 10 minutes late may:

• Forfeit the complimentary hot towel hair wash portion of the scheduled service, where applicable
• Receive an adjusted service when feasible
• Be asked to reschedule if there is insufficient time to complete the service properly

Late arrivals cannot be guaranteed the full originally scheduled service experience.

5. Pricing and Payment

Service prices are displayed through our booking system and may vary depending on the barber, service selected, and any additional work requested.

Customers are encouraged to confirm pricing before services begin.

Payment methods may vary by individual barber.

Available methods may include cash, credit or debit cards, and approved electronic payments.

Any applicable deposit, prepayment, or payment-card authorization requirements will be disclosed before the relevant transaction.

6. Gift Cards and Prepaid Services

The Barbers Chair offers gift cards and may offer prepaid services or service packages.

Gift Cards

Because individual barbers may operate as independent businesses, gift card acceptance may depend on the issuing business and the payment arrangements associated with the selected barber.

Customers are encouraged to confirm that a particular barber accepts their gift card before booking a service.

Prepaid Services and Packages

Prepaid services or packages may have specific terms concerning:

• Included services
• Participating professionals
• Scheduling and availability
• Redemption procedures
• Transferability
• Refund eligibility
• Applicable limitations

These terms will be disclosed at the time of purchase.

Prepaid offerings that qualify as gift certificates under applicable law remain subject to the legal protections governing those certificates.

The Barbers Chair and participating professionals will honor valid outstanding prepaid obligations in accordance with applicable law and the terms of purchase.

If a prepaid service becomes unavailable, customers may contact the issuing business to discuss available remedies.

7. Refunds and Service Concerns

Our goal is for every customer to receive professional service and clear communication.

If you have concerns about a completed service, we encourage you to contact the barber who performed it or notify The Barbers Chair promptly.

Because individual barbers may operate as independent businesses, the professional who performed the service is ordinarily responsible for addressing service-related concerns, corrections, and refund requests.

Refunds or corrective services are evaluated individually, taking into consideration the nature of the service, the circumstances, and applicable law.

Gift card and prepaid service refunds are subject to the applicable purchase terms and consumer protection requirements.

Nothing in these policies limits any non-waivable consumer rights or legal remedies.

8. Independent Barber Professionals

The Barbers Chair provides a shared barbershop environment and centralized appointment-booking resources.

Individual booth-rental barbers may operate as independent professionals rather than employees of The Barbers Chair LLC.

Each independent professional is responsible for their own barbering services, professional judgment, and compliance with applicable licensing and safety requirements.

Customers may select the barber they wish to book, subject to availability.

Nothing in these Terms eliminates responsibilities or liabilities that cannot lawfully be excluded.

9. Children and Minor Clients

Children and minors are welcome as clients when the selected barber offers appropriate services.

A parent or legal guardian is responsible for supervising accompanying children and ensuring they do not interfere with services or create safety risks.

Children must not handle professional tools, equipment, or chemicals without authorization and appropriate supervision.

10. Customer Conduct and Safety

The Barbers Chair is committed to maintaining a safe, respectful, and professional environment.

We ask all customers and visitors to:

• Treat barbers, other customers, and staff respectfully
• Follow reasonable shop safety instructions
• Supervise accompanying children
• Refrain from threatening, abusive, or disruptive behavior
• Avoid interfering with ongoing services or professional equipment

Service may be declined or discontinued when necessary for legitimate safety reasons, professional standards, or lawful business operations. We provide services without unlawful discrimination.

11. Services and Results

Our barbers strive to provide professional service tailored to each client's preferences, hair characteristics, and service selection.

Photographs and examples may be used for inspiration, but individual results vary based on factors including hair texture, density, growth patterns, previous treatments, and the services requested. Customers are encouraged to communicate their expectations and relevant concerns before services begin.

12. Retail Products

The Barbers Chair may offer grooming products and other retail merchandise for purchase.

Customers should follow any instructions, warnings, or recommended-use guidelines accompanying a product.

Individual responses to grooming products may vary.

Customers with concerns about ingredients or product suitability are encouraged to review the product information before purchasing or using an item.

Product-related questions, concerns, or refund requests may be directed to the selling business.

Nothing in this section limits rights available under applicable product liability or consumer protection laws.

13. Website Information

The information on our website is provided for general informational and booking purposes.

We make reasonable efforts to keep information accurate and current. However, service availability, pricing, professional listings, and business information may change.

The most current appointment availability and applicable service pricing should be reviewed through our booking system.

14. Website Content and Intellectual Property

The Barbers Chair name, original website text, business branding, and other content owned by The Barbers Chair LLC may not be copied or used for commercial purposes without permission, except as allowed by law.

Third-party trademarks and materials remain the property of their respective owners.

15. Privacy and Customer Communications

We respect customer privacy and handle personal information according to our Privacy Policy and applicable law.

Appointment and payment information may be processed through third-party providers, including Square.

Customers may receive appointment-related communications and, where permitted, promotional emails or text messages.

Customers may opt out of promotional communications using the instructions provided or by contacting the shop.

Please review our Privacy Policy for additional information.

16. Changes to These Policies

The Barbers Chair may update these Terms & Policies as business operations or legal requirements change.

Updated terms will be posted on our website with a revised effective date.

Changes will not retroactively impose new charges or obligations on previously booked appointments or purchases without an appropriate legal basis and any required notice or agreement.

17. Governing Law

These Terms & Policies are governed by applicable Louisiana and federal law, without limiting any mandatory consumer protections that may apply.

18. Contact Information

For booking questions, customer concerns, gift card questions, or general inquiries:

The Barbers Chair LLC

1800 W. Causeway Approach, Suite 115

Mandeville, LA 70471

Phone: 985-778-7500

Email: TheBarbersChairMandeville@gmail.com

Website: https://www.thebarberschairmandeville.com

Cookie Policy

The Barbers Chair LLC

Effective Date: November 10, 2026

The Barbers Chair LLC ("The Barbers Chair," "we," "us," or "our") uses cookies and similar technologies on our website to support website functionality, understand visitor activity, and improve the online experience.

This Cookie Policy explains what cookies are, how they may be used on our website, and how visitors can manage their preferences.

Website: https://www.thebarberschairmandeville.com

1. What Are Cookies?

Cookies are small text files that websites store on your computer, smartphone, or other device when you visit them.

Cookies can help websites remember preferences, maintain functionality, measure visitor activity, and provide a more consistent browsing experience.

Some cookies are temporary and expire when you close your browser. Others remain on your device for a specified period or until you delete them.

2. Types of Cookies We Use

Our website is hosted through Strikingly and uses or may use the following categories of cookies and similar technologies.

Essential Cookies

Essential cookies support basic website functionality, security, and reliable operation.

These may include cookies used to:

• Maintain website functionality
• Support website security
• Remember certain website preferences
• Prevent fraudulent or unauthorized activity
• Provide necessary technical features

Disabling essential cookies may affect how the website functions.

Analytics and Performance Cookies

Our website's existing cookie disclosures identify Google Analytics as a service used to understand website traffic and visitor activity.

Analytics technologies may collect information such as:

• Pages visited
• Time spent on the website
• General browser and device information
• Approximate geographic location
• How visitors reach and interact with our website

This information helps us evaluate and improve our website and online presence.

Advertising and Measurement Technologies

The Barbers Chair uses Google Ads to promote our business.

Depending on the tracking features enabled, Google advertising technologies may use cookies or similar identifiers to measure advertisement performance and understand interactions with our website.

We do not currently use Google Ads remarketing campaigns to intentionally target people based on previous visits to our website.

Advertising measurement technologies, where active, may still process technical information related to website visits and advertising interactions.

3. Third-Party Services

Certain cookies and similar technologies may be provided by third-party services that support our website.

These may include:

Strikingly

Our website hosting provider. Strikingly may use cookies for website functionality, security, analytics, and visitor preferences.

Google Analytics

An analytics service that helps us understand website usage and performance.

Google Ads

An advertising platform that may use cookies or other technologies for advertising measurement, depending on enabled features.

Square

Our online appointment booking and payment provider.

When you follow our booking link to Square, Square may use its own cookies and technologies according to its policies.

Third-party services maintain their own privacy practices and cookie controls.

4. How to Manage Cookies

You can control or delete cookies through your browser settings.

Most browsers allow you to:

• View stored cookies
• Delete existing cookies
• Block certain cookies
• Block third-party cookies
• Change cookie preferences

Where our website offers a cookie consent or preferences control, you may use that control to accept or reject available categories of optional cookies.

If a preferences control is not available after your initial selection, clearing the website's stored cookies may allow you to make a new selection.

Disabling certain cookies may affect website functionality or your browsing experience.

For additional assistance, visit your browser's cookie settings or support documentation.

5. Google Analytics and Advertising Choices

Google provides additional information and controls regarding its analytics and advertising technologies.

Google Privacy Policy:

https://policies.google.com/privacy

Google Analytics Opt-Out Browser Add-on:

https://tools.google.com/dlpage/gaoptout

Google Advertising Preferences:

https://myadcenter.google.com/

These tools may help you manage Google's collection and use of information, depending on the services and devices involved.

6. Information Collected Through Cookies

Cookies and similar technologies may collect technical information about your device, browser, website interactions, and online activity.

We use information obtained through website technologies for purposes including:

• Operating and maintaining the website
• Understanding visitor activity
• Evaluating website performance
• Improving website content
• Measuring advertising effectiveness
• Supporting website security

For additional information about how personal information is collected, used, and disclosed, please review our Privacy Policy.

7. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in website technology, third-party services, or applicable legal requirements.

Updated versions will be published on our website with a revised effective date.

8. Contact Information

If you have questions about this Cookie Policy or our website's privacy practices, please contact:

The Barbers Chair LLC

1800 W. Causeway Approach, Suite 115

Mandeville, LA 70471

Phone: 985-778-7500

Email: TheBarbersChairMandeville@gmail.com

Website: https://www.thebarberschairmandeville.com